Products overview

BookingTimes allows you to sell a variety of products through the built-in online shopping store. 

Some examples include:

• Prepaid voucher for 1 x 1 hour remedial massage
• Prepaid voucher package for 5 x 1 hour driving lessons
• Gift certificate for $100
• Books, massage oils (physical products)
• Monthly paid gym membership
• eBooks
• Online driving course

To better understand how a product is to be set up, let's summarise 2 concepts:

• Product type: each product is allocated a product type which is pre-defined by the system
• Product category: each product is allocated an over arching product category to allow for logical grouping of those types

 These are set up within the Setup > Shopping > Products & Packages area of the system.

Product types

There are a variety of products types supported, including:

• Prepaid/Voucher - services & bundles: creates a prepaid voucher that can be redeemed for an existing service or bundles existing services into a package. This can optionally be restricted to certain locations also.
• Gift certificates: monetary vouchers that can be redeemed on any product/service.
• Physical products: physical products that can be purchased, posted and ability to do a stocktake.
• General service: additional to your services that you don't need to book. e.g. service scuba equipment, government transport fee
• Membership: one time or recurring memberships. e.g. gym memberships, online health tribe support group.
• Downloadable file: any digital products that clients can download. e.g. free eBook, paid reference guide.
• Online course: a full online course created by using the Learning Management System.
• Product bundle: allows you to create a product which include other products.
• Account management: these increase the client's account balance and are generally used internally only and not visible to the public. e.g. take any booking deposits.

For details on how to create products, please select the product type name above and it will take you to the relevant article.

Product categories

Before products are created, they are first grouped into product categories for a more logical grouping. 

For example, group any bundled services, group any individual vouchers, and group any online courses into another so the client can easily navigate what they're looking for.

For details on how to create these categories, please refer to Creating product categories article and then the other subsequent articles on how to create the various product types.

Marketing groups for products 

Marketing sequences and membership groups can also be allocated upon the purchase of a product on the Marketing tab. Please see the Marketing sequences, and Creating membership groups articles for more details.

Filtering products by location

A product can also be filtered based on a client's location. This means when the client selects their suburb, they will only see products (e.g. prepaid vouchers and packages etc) that are valid for that location.

Please refer to the Filtering your products page by location article for more details.