How to make a price change

How to make a price change

There are 3 main steps to making a price change.

1. Change the price for the service

2. Change the price for the products / packages / vouchers

3. Update your website content

If you're raising prices, you may want to create a "Pre-price rise sale". You can send out a newsletter (see the article on how to create a Newsletter) and tell all your clients that prices are going up on a specific date and to beat the price rise, they can purchase your packages/vouchers online.

Note: any previously purchased prepaid vouchers are automatically honoured as they already sit on the client's account once they were purchased.

Changing the service price

Steps

1. Navigate to Setup > Bookings > Locations

2. Select the relevant location

3. Click on the Prices tab

4. Change the prices for the relevant services

5. Click Save

Changing the package/product price

After updating service pricing, you need to update the price for the package/products that relate to that service.

Steps

1. Navigate to Setup > Shopping > Products & Packages

2. Select the relevant package

3. Update the package Retail Price (the total price of the package), as well as the individual service price (the prices of each service bundled in the package)

Updating the website content

You've updated all the system pricing, but there'll also be references to the pricing on your website pages and you'll need to update this as well. The below steps outline how to update your homepage, but also ensure you check if you having pricing defined in any of your published service and/or product pages.

For example:

- Setup > Bookings > Services > select a Service Group > Publish tab

- Setup > Bookings > Services > select a Service > Publish tab

Steps

1. Navigate to Setup > Website Content > Edit Website

2. Navigate to the page you want to change and click Edit

3. Change the website content and press Save Changes. 

4. Repeat for as many pages as needed.