Setting your cancellation policy

You can edit your cancellation Policies to control how much of the Booking fee will be forfeited if a Client cancels, depending on the time period.

Changes to your cancellation policies will automatically show up in your Terms & Conditions, so your clients will be able to see them.

Steps

1. Navigate to Setup > System Settings > Business Detail
2. Click on the Bookings tab
3. Scroll down to Cancellation Fees
4. Select your Cancellation Fees for each time period from the dropdowns
5. Click Save