Setting a credit card surcharge
  • 08 May 2025
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Setting a credit card surcharge

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Article summary

Any online Credit card payments through BookingTimes’ payment processor will incur a transaction fee per transaction. You can cover some of this fee by passing on a credit card surcharge to customer which will be outlined below. The rates are:

Location

Rate

Australia

1.75% + 30c

All other locations

3.5% + 30c

Steps

  1. Navigate to Setup > System Settings > Business Detail > Payments tab

  2. Enter the credit card surcharge into the Card Processing Fee field

    1. Confirm the other configuration options including:

      1. Ability to allow the use of international cards (as they attract a higher fee)

      2. Saving card details so they can be reused

      3. Set the surcharge terminology that is displayed on the invoice



  3. Click Save

  4. The surcharge will appear as follows on a clients invoice



  5. The surcharge will appear as follows to the BookingTimes admin as follows at the bottom of any booking or sale




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