Paying for a booking with a prepaid voucher

  • Updated on Sep 10, 2025
  • 1 minute(s) read
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This article details how to redeem a prepaid voucher after purchase and use it for a booking from the client view.

Purchasing a prepaid voucher

Prepaid vouchers can be purchased directly on your website through the shopping cart. At the end of the purchase flow, you will see a screen that lets you book with your prepaid vouchers or send them as a gift to someone else (if this option is enabled for this website).

Redeeming a prepaid voucher

Prepaid vouchers can be redeemed in the following ways:

  1. From the purchase confirmation page

  2. From your confirmation email

  3. From your client account

1. Redeemed from the Purchase Confirmation Page

  1. You can book in immediately from the Purchase Confirmation screen by clicking on "Book Now with your Vouchers"

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  2. Book into the slot you wish. Please see Booking your Service section to complete the booking.

2. Redeemed from your Confirmation Email

  1. Find the purchase confirmation email send to your email address

  2. Click the link to open the website

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  1. Book into the slot you wish, ensuring you login with the account which has the prepaid vouchers. Please see Booking your Service section to complete the booking.
     

3. Redeeming from your Client's Account page

  1. Log into your account and click on your logged in name and select My Profile
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  2. Click My Bookings

  3. Click Book Now on the relevant Voucher

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  4. Book into the slot you wish. Please see Booking your Service section to complete the booking.

Booking your service

After you’ve redeemed your prepaid voucher using one of the methods in the previous section, you’re now ready to book your services or course with your prepaid voucher.

Steps

  1. Click an available booking slot on the calendar that you wish to book in for. If you’re not yet in the calendar simply click the Book Now button.

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  2. Select the Service Type & Service Length combination you’d like to book in for. The term "Voucher" (or "Prepaid” depending on the terminology that has been set up) will appear under the Service Length if a prepaid voucher is found.

    1. Note: 2 x 1 hour vouchers can be stacked and used for a 2 hour service.

  3. Click Confirm and proceed through the booking process.
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