Clearing out your cookies can resolve password issues and erroneous file caching.
Clearing cookies in Google Chrome browser
Steps
- Click on the 3 dots in the top right of the page. 
- More tools 
- Clear browsing data 
- Select only "Cookies and other site data" 
- Press Clear Data 


Clearing cookies in Microsoft Edge browser
Steps
- Open Edge browser, select Settings and more in the upper right corner of your browser window. 
- Select Settings > Privacy, search, and services. 
- Navigate to Clear browsing data section and select Choose what to clear located next to Clear browsing data now. 
- Under Time range, choose a time range from the list. 
- Select Cookies and other site data, and then select Clear now. 
- All your cookies and other site data will now be deleted for the time range you selected. This signs you out of most sites.