Products overview

BookingTimes allows you to sell a variety of products through the built-in online shopping store. Please refer to the Online store overview article to see how to set this up once you have defined your products.

Some examples of products you can sell include:

• Prepaid voucher package for 5 x 1 hour driving lessons

• Monetary gift certificate for $100

• Books, massage oils (physical products)

• Monthly gym membership

• eBooks

• Online driving course

To better understand how a product is to be set up, let's summarise 2 concepts which are expanded on below:

• Product type: each product is allocated a product type which is pre-defined by the system

• Product category: each product is allocated an over arching product category to allow for logical grouping of those types.

 These are set up within the Setup > Shopping > Products & Packages area of the system.

Product types

There are a variety of products types supported:

• Prepaid/Voucher - services & bundles: creates a prepaid voucher that can be redeemed for an existing service that you have defined, or bundles a number of existing services into a package. e.g. a 10 Lesson Pack contains 10 × 1 hour lesson vouchers.

• Gift certificates: monetary vouchers that can be redeemed on any service.

• Physical products: physical products that can be purchased, posted and ability to do a stocktake on.

• General service: additional to your services that you don't need to book. e.g. service scuba equipment, government transport fee

• Membership: one time or recurring memberships. e.g. gym memberships, online health tribe support group.

• Downloadable file: any digital products that clients can download. e.g. free eBook, paid reference guide.

• Online course: a full online course created by using the Learning Management System.

• Product bundle: allows you to create a product which include other products.

• Account management: these increase the client's account balance and are generally used internally only and not visible to the public. e.g. take any booking deposits.

For details on how to create products, please select the product type name above and it will take you to the relevant article.

Product categories

Before products are created, they are first grouped into product categories for a more logical grouping. 

For example, group any bundled services, individual vouchers and physical products into their own categories  so the client can easily navigate what they're looking for. Please note that if you have Online Courses, you can either show those products in this overall list, or you can opt to display them in their own Online Courses menu item at the top of you website. Please refer to the Online store overview for more details..

For details on how to create these categories, please refer to Creating product categories article and then the other subsequent articles on how to create the various product types.

Marketing groups for products 

Marketing sequences and membership groups can also be allocated upon the purchase of a product on the Marketing tab. Please see the Marketing sequences, and Creating membership groups articles for more details.

Filtering products by location

A product can also be filtered based on a client's location. This means when the client selects their suburb, they will only see products (e.g. prepaid vouchers and packages etc) that are valid for that location.

Please refer to the Filtering your products page by location article for more details.