Removing Personal Identifiable Information

Personal Identifiable Information, or PII, is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context.

The loss of PII can result in substantial harm to individuals, including identity theft or other fraudulent use of the information. Because employees and contractors may have access to personal identifiable information concerning individuals and other sensitive data, you have a critical responsibility to protect that information from loss and misuse.

In addition, to restricting access to your data through Security Role permissions, you can automatically deactivate clients (removing them from general search and from future marketing) and also physically remove their PII data.

PII Data Removal

The following data elements are removed as part of PII Removal:

• Home Phone
• Work Phone
• Date of Birth
• Drivers' Permit/Licence Number, Expiry and associated images
• Client Identification Images
• Veteran Identity Number
• Medicare Numbers, Reference Number & Expiry
• Postal Address
• Credit Card Tokens
• Emergency Contacts
• Unique Student Identification numbers
  
  

Data Not Removed

• Mobile Number - Associated with the login account.
• Email - Associated with the login account
• Booking Addresses.
• Notes
• Message History
• Uploaded files