--- title: "Gifting products & prepaid vouchers" slug: "giving-a-gift-voucher" updated: 2026-08-05T02:47:52Z published: 2026-08-05T02:47:52Z canonical: "support.bookingtimes.com/giving-a-gift-voucher" excludeFromSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt > Use this file to discover all available pages before exploring further. # Gifting products & prepaid vouchers This guide will show you how to gift a voucher or prepaid to someone from the client's perspective (Mobile and Desktop version). Please note that you as the client can choose whether or not you’d like to notify the recipient of this gift, so you can opt to print it out and give it them also. Please see this short overview video that walks you through purchasing and gifting a voucher from the client's perspective **immediately after it’s been purchased.** **Note**: If you’re purchased it and want to gift it later, please follow the written instructions below where you need to go to ‘**My Booking**s’ first and you can then choose which item you want to gift (and follow remainder of instructions in the below video). [YouTube video player](https://www.youtube.com/embed/ffZsGIBOrPI?si=VsYOv83Ms2av1-ed) Please note this guide assumes you have already purchased a voucher, if you haven't, please see [Purchasing a Voucher](/v2/docs/purchasing-a-voucher) and the process can then be continued. > [!NOTE] > Gift option not available? > > Depending on how the BookingTimes system is configured, the option to gift a prepaid voucher to someone else may not be available (i.e. the "Gift" button is not shown). In this case please contact the owner of the business as they can organise the transfer of the prepaid voucher. ## Mobile ### Steps 1. Click the hamburger icon to open the menu ![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-POOKHRRI.png) 1. Login to your account 2. You will be taken to your profile page. Click on the **Bookings** tab 3. Your available vouchers/prepaids will show under the ***Available Prepaids*** section. Click the **Gift** button the the voucher that you would like to gift. ![Customer gifting voucher 1 mobile - overview](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%201%20mobile%20-%20overview.png) 5. The gift screen will display. Enter which services you’d like to gift, the message for your recipient and their contact details and click **Create a Gift Prepaid** ![Customer gifting voucher 2 mobile - gift details](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%202%20mobile%20-%20gift%20details.png) ![Customer gifting voucher 2b mobile - gift details](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%202b%20mobile%20-%20gift%20details.png) 1. On the following screen, click **Yes, Create a Gift PrePaid** 1. **Note**: once it’s created you will be emailed this transfer with the gift certificate attached. You can then choose to print it out, or email it onto the recipient. The recipient will NOT be notified at this stage (unless you choose to explicitly in the next step). ![Customer gifting voucher 3 mobile - confirm gift](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%203%20mobile%20-%20confirm%20gift.png) 1. On the following screen, click **Email Certificate** (or **Download Certificate** if you wish to print it) ![Customer gifting voucher 4 mobile - gift details](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%204%20mobile%20-%20gift%20details.png) 8. A view of the gift certificate. ![Customer gifting voucher 5 - gift dert downloaded](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20gifting%20voucher%205%20-%20gift%20dert%20downloaded.png) --- ## Desktop ### Steps 1. Click the **login** link 2. Login to your account 3. You will be taken to your profile page. Click on the **Bookings** tab 4. Your available vouchers/prepaids will show under the ***Available Prepaids*** section. Click the **Gift** button the the voucher that you would like to gift. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-681P5Z2G.png) 5. The gift screen will display. Enter which services you’d like to gift, the message for your recipient and their contact details and click **Create a Gift Prepaid** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-XQO6RSYO.png) 6. On the following screen, click **Yes, Create a Gift PrePaid** 1. **Note**: once it’s created you will be emailed this transfer with the gift certificate attached. You can then choose to print it out, or email it onto the recipient. The recipient will NOT be notified at this stage (unless you choose to explicitly in the next step). ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-342J2MQ0.png) 7. On the following screen, click **Email Certificate** (or **Download Certificate** if you wish to print it) ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-I0E0D4AX.png)