---
title: "Creating reminders for different Services"
slug: "creating-reminders-for-different-services"
updated: 2025-02-03T06:20:56Z
published: 2025-02-03T06:20:56Z
canonical: "support.bookingtimes.com/creating-reminders-for-different-services"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating different reminders for different services

This article will show you how to add extra content to your reminders based on the service that is booked, so a service could have extra custom information added just for that service.

Extra custom information can also be added for different locations or suburbs. See [Creating different reminders for different location](/v2/docs/creating-different-reminders-for-different-locations) article).

This article outlines the steps to follow to first create your custom reminder content for a particular service, and then adding this custom content to your overall reminder's content.

## Creating the reminder content

### Steps

1. Navigate to **Setup** > **Bookings** > **Services**
2. Select the service you wish to create reminder content for
3. Click on the **Options** tab
4. Scroll down to ***Additional Email Reminder*** or ***Additional SMS reminder*** ![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-M50NJMB4.png)
5. Click the link for the reminder type you wish to set/update: 1. Set/Update Additional Email Reminder Content 2. Set/Update Additional SMS Reminder Content
6. Enter the reminder content (in the popup)
7. Click **Set** (in the popup)
8. Click **Save** (in the service screen)
9. Follow instructions in next step to ensure it’s included in the reminders

---

## Adding the extra content to your reminder

### Steps

1. Navigate to **Setup** > **Correspondence** > **Reminders**
2. Click the speech bubble icon on your chosen reminder
3. From the placeholders on the right, click the **@AdditionalServiceInfo** placeholder

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-IKJGOJAY.png)

1. Place the placeholder where you would like the service reminder content to display in the message
2. Click **Preview** to check the message
3. Click **Save**

The service reminder content you created will now display in the reminder and will be different based on the service that is booked. If your service does not have any additional reminder content set, nothing extra will be added to the reminder email.