Setting up Webhooks

This feature is available on these plans (view pricing)

Kick Starter

Nail & Scale

Receive BookingTimes events in your webhook endpoint

Overview

Create an event destination to receive events at an HTTPS webhook endpoint. After you register a webhook endpoint, BookingTimes can push event data to your webhook endpoint as they happen in your BookingTimes website.

You can register and create one endpoint to handle several different event types at the same time, or set up individual endpoints for specific events.

To enable, you must be on the Nail & Scale plan and contact BookingTimes to enable.

Steps

Navigate to Setup > System Settings > Webhooks
Click “Add Webhook”
Add the Webhook’s Endpoint URL, Description and API Key. The API secret is optional.
Select which events are going to the endpoint. You can create multiple endpoints.

Event Type	Method	Description
client.create	`POST`	Fired on new client records.
client.update	`POST`	Fired on updates to existing client records.
booking.create	`POST`	Fired on new bookings.
booking.update	`POST`	Fired on updates to existing bookings.
booking.cancel	`POST`	Fired when a booking is cancelled.

Webhook Event History

Steps

You can click on the webhook to view the events that have been sent.

Click on the eye icon to view the request/response XML that was sent, or the Resend button to resend the event to your server.

Client JSON

Field	Type	Example	Description
ClientId	Integer	1122345	Unique Client ID
FirstName	String	Bradley	The client’s first name
LastName	String	Jones	The client’s last name
Email	String	bradley@bookingtimes.com	The client’s primary Email address
Mobile	String	011 222 3333	The client’s mobile phone number
DateOfBirth	Date	2015-04-21	The client’s date of birth (yyyy-MM-dd)

Booking JSON

Field	Type	Example	Description
BookingId	Integer	778899	Unique booking ID
BookingDate	String	2025-10-22	Date of the booking (yyyy-MM-dd)
BookingTime	String	09:00	Time of the booking (HH:mm, 24-hour)
LocationName	String	Sydney	Name of the location
StaffName	String	Jelena Jones	Name of the assigned staff member
ClientFirstName	String	William	Client's first name
ClientLastName	String	Smith	Client's last name
BookingStatus	String	Booked	Current booking status
ServiceNames	String	Remote Online Meeting	Services associated with the booking

Contact and Support

For additional assistance or to report issues with Webhooks, please contact support@bookingtimes.com or visit our Support Page.