You can send a bulk text message to all of your clients or staff. This guide will show you how to use the bulk SMS.
SMS cost
Please note, there is a cost for sending SMS. You can view the cost under Setup > System Settings > Account Settings and scroll down to SMS Pricing. Emails are always free.
Please ensure you take note of the number of SMS that will be sent on the screens and popup before sending.
Steps
Navigate to Marketing > Send Bulk SMS
Click Create a new SMS
Under Recipients choose use your recipient group
Under Sender choose the staff who's signature will appear
Enter your Message in the text box
NOTE: ensure you take note of the total number of SMS that will be sent on this screens before sending.
Click Send
Confirm the number of SMS that will be sent (and charged) on the confirm popup before clicking the red button to send.
Stop pending or sending bulk SMS
Any pending or sending bulk SMS can be stopped from its page (Marketing > Send Bulk SMS) within a certain timeframe. This is to help prevent accidental sending of extremely large recipient lists if the total SMS numbers weren’t taken note of prior to sending.