---
title: "Resetting your password"
slug: "resetting-your-password"
updated: 2022-10-31T03:50:39Z
published: 2022-10-31T03:50:39Z
canonical: "support.bookingtimes.com/resetting-your-password"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resetting your password

This article will show you how to reset your password. It will guide you through how to reset your password if you do not have access to your account, and how to change your password when you do have access to your account.

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## Resetting your password when you do not have access to your account

If you have forgotten your password you can reset it from the login screen. You can also ask the business/website owner to manually reset your password for you by contacting them.

### Steps

1. Click the **Login** link
2. Click the **Forgot Your Password?** link
3. Enter your email adress and phone number for account verification
4. Click **Reset**
5. A verification code will be sent to your mobile phone. If your mobile phone is not available, you will need to contact the business/website owner to rest your password.
6. Enter the code sent to your phone
7. Click **Verify**
8. Enter your new password

---

## Changing your password when you have access to your account

### Steps

1. Login to your account
2. You will be taken to your profile page. Click on the Change **Password link** under *Email*  
 *![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-1667187526648.png)*
3. Enter your old password for confirmation
4. Enter your new password
5. Click **Change Password**
6. Click **Continue** on the following screen and you will be taken back to your account