--- title: "Purchasing a prepaid voucher" slug: "purchasing-a-voucher" updated: 2025-10-29T01:56:36Z published: 2025-10-29T01:56:36Z canonical: "support.bookingtimes.com/purchasing-a-voucher" excludeFromSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt > Use this file to discover all available pages before exploring further. # Purchasing a prepaid voucher A prepaid voucher (or package) allows you to prepay for a service and then book it later. You can also give a prepaid voucher to someone as a gift. This guide will show you how to purchase a prepaid voucher from a client’s perspective assuming that they have already created an account. If you haven’t yet created an account, please do so by either: - Clicking on the **Login** link and selecting to **Create a new account** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-PE3G4MF0.png) - Or purchasing your desired prepaid voucher and then follow the on screen instructions to create your account then and complete the required information: ![Customer new booking 6b mobile - confirm booking](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20new%20booking%206b%20mobile%20-%20confirm%20booking.png) ## Mobile ### Steps 1. If you are not logged in yet, click the hamburger icon (i.e. 3 horizontal lines) to open the menu ![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-POOKHRRI.png) 2. Click on **Login** and enter your email and password ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-1R88V1M3.png) 3. Click the hamburger icon to open the menu again 4. Click on the **Products/Store/Shop/Vouchers** page (the terminology will depend on the website) ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-TL5IIV16.png) 5. (Optional) For some websites you might be prompted to select a suburb/city/neighbourhood, if so please select the appropriate location 6. Select your prepaid voucher and click **Add To Cart** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-C458IH7R.png) 7. Click **Check Out** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-N9B29Y51.png) 8. You may be asked whether you wish to purchase this prepaid voucher for yourself or someone else (depending on the website configuration) 9. Complete the checkout process and enter the appropriate payment details ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-3XEYSJAE.png) 10. If you are making the purchase for yourself you will receive a confirmation screen. You can book a lesson directly from this confirmation screen, email the prepaid voucher to someone as a gift, or close the window and save your prepaid voucher for later 1. To gift this to someone please see the [Gifting products & prepaid vouchers](/v2/docs/giving-a-gift-voucher) article. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-L5DA70AR.png) 11. To access your prepaid voucher later, simply go to: 1. **My Profile** and select the **Purchases** tab and you’ll see a list of all your purchases and ability to download any invoices; ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-423QLBM1.png) 2. Or go to **My Bookings** where you will see all your vouchers (potentially gift from there depending on the business setup) and be able to book those services immediately. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-QSMAAFD1.png) --- ## Desktop ### Steps 1. If you are not logged in yet, click Login ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-Y9SWGXPX.png) 2. Click on the **Products/Store/Shop/Vouchers** page (the terminology will depend on the website) ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-C1VDM3XW.png) 3. (Optional) For some websites you might be prompted to select a suburb/city/neighbourhood, if so please select the appropriate location ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-OFN1OFBN.png) 4. Select your prepaid voucher and click **Add To Cart** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-CMND6W8Y.png) 5. Click **Check Out** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-58CJXU9J.png) 6. You may be asked whether you wish to purchase this prepaid voucher for yourself or someone else (depending on the website configuration) 7. Complete the checkout process and enter the appropriate payment details ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-SJXSM75H.png) 8. If you are making the purchase for yourself you will receive a confirmation screen. You can book a lesson directly from this confirmation screen, email the prepaid voucher as a gift, or close the window and save the prepaid voucher for later ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-1667534476068.png) 9. To access your prepaid voucher later simply go to: 1. **My Profile** and select the **Purchases** tab and you’ll see a list of all your purchases and ability to download any invoices; ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-LPXAZGIG.png) 2. Or go to **My Bookings** where you will see all your vouchers (potentially gift from there depending on the business setup) and be able to book those services immediately. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-OBSIQ7KR.png)