---
title: "Online Course Completion Certificates"
slug: "online-course-completion-certificates-1"
updated: 2026-03-13T05:20:36Z
published: 2026-03-13T05:20:36Z
canonical: "support.bookingtimes.com/online-course-completion-certificates-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Online course completion certificates

Certificates can be downloaded or emailed upon successful completion of a service/classroom course or online course. This article covers the online course certificates, please refer to [Course completion certificates](/v2/docs/course-completion-certificates) article to attach it to a service/classroom course .

For the certificate layout, you can also use standard BookingTimes certificate template, or create your own custom certificate based on the layout requirements.

![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-1669655009548.png)

*(This certificate is an example only and has redacted information from a demo system)*

## Create certificate

### Steps

1. Go to **Setup** > **Bookings** > **Certificates**
2. Click **Add Certificate**
3. Enter the ***Certificate Name*** and ***Certified By*** details
4. Click **Save**
5. On the following screen you can upload a custom certificate design by using the certificate template. Click **Set Image** to upload your custom design. You can also keep the default design and skip this step.
6. Click **Save**

> [!NOTE]
> Certificate layout
> 
> Please refer to the [Certificate layout](/v2/docs/certificate-layout) article to outline the layout and details of what’s included in a generated certificate, and instructions for if you wish to create your own certificate design.

---

## Add certificate to an online course

### Steps

1. Go to **Setup** > **Bookings** > **Online Courses**
2. Select your course
3. Under ***Pass Certificate*** select your certificate design from the dropdown list
4. Click **Save** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-DGPEBVQW.png)

---

## Download certificate for an online course

The client will be able to download their certificate after finishing the course, and an admin can also download the certificate from the [Monitoring online course progress](/v2/docs/monitoring-course-progress#view-completed-courses-and-download-certificate).

![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-MEXWTNXZ.png)

Marketing sequence

Marketing sequences can also be triggered for an online course. For example, when a client starts, passes or fails a course. Please see the [Marketing sequences](/v2/docs/marketing-sequences#automatically-add-subscribers-for-an-online-course) article for more details.

## Related

- [Course completion certificates](/course-completion-certificates.md)