---
title: "Manually updating an account balance"
slug: "manually-updating-an-account-balance"
updated: 2025-10-02T06:01:11Z
published: 2025-10-02T06:01:11Z
canonical: "support.bookingtimes.com/manually-updating-an-account-balance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manually updating an account balance

There are times when you may wish to manually update a client or organisation’s account balance. This article outlines the steps on how to update a client record, but the steps are exactly same for an organisation, but you just search and select the organisation record instead.

### Steps

1. Search for a client via the Clients menu and select the client
2. Scroll down to the ***Account Balance*** field, and update the amount that the balance should now be ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-02/82a867f6-0a9d-4b30-aed1-24ef644b1a09/ascreenshot.jpeg?tl_px=92,0&br_px=1468,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=1&wat_gravity=northwest&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/0EA5E9_standard.png&wat_pad=524,269)

1. As soon as you enter in an updated Account Balance, a new field will appear below it where you need to enter a ***Reason for Adjustment***, and then click the **Save Balance** button. ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-02/9779a7c3-4cd9-46aa-a7dd-f5c53e19e358/ascreenshot.jpeg?tl_px=98,74&br_px=1475,843&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=1&wat_gravity=northwest&wat_url=https://colony-recorder.s3.amazonaws.com/images/watermarks/0EA5E9_standard.png&wat_pad=524,277)
2. Once saved, this manual adjustment is recorded under the client’s Account Balance history by clicking the clock/history icon, and it will be listed along with the reason you entered in the previous step. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-NWM0JD4P.png)