--- title: "Managing your Bookings" slug: "managing-your-bookings-and-purchases" updated: 2026-03-13T05:56:59Z published: 2026-03-13T05:56:59Z canonical: "support.bookingtimes.com/managing-your-bookings-and-purchases" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt > Use this file to discover all available pages before exploring further. # Managing your bookings and purchases This article details the steps to follow to manage bookings and purchases (including online courses) under an account from the client's perspective (showing both Mobile phone and desktop versions). ## Log in Click the hamburger icon (3 horizontal lines) to open the menu and click **Login** ![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-Q7KWX1L5.png) > **Desktop view** > > If you’re accessing from a desktop, this will appear as follows. > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-AL1YNT7V.png) Enter your login details and click **login with email** ![Customer new booking 7 mobile - log in](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/Customer%20new%20booking%207%20mobile%20-%20log%20in.png) > [!NOTE] > **Desktop view** > > If you’re accessing from a desktop, the **Log In** screen will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-9QXLNBFB.png) --- ## My Profile You will be taken to your profile page after you’ve logged in. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-8SZ12AIS.png) > **Desktop view** > > If you’re accessing from a desktop, this profile screen will appear as follows, with the **My Bookings** and **My Courses (online courses)** options appearing in the left hand menu. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-N3D1XKLE.png) --- ## My Bookings Click on the **My Bookings** button to view your upcoming bookings and previous bookings. You can also see: - Any **available vouchers/prepaids** (and either book or gift them) - Pay for any outstanding bookings via the **Pay Now** button - Option to view/download any **invoices** (via the **invoice icon**) associated with your bookings ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-59E2YZ2X.png) > **Desktop view** > > If you’re accessing from a desktop, the **My Bookings** screen will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-MEM1UFZF.png) ## --- ## Pay outstanding booking invoice If you wish to pay any outstanding booking invoice click on the **Pay Now** button next to a booking. A popup will appear to confirm the outstanding payment and allow you to enter your card details. Click on the **Pay Now** button to confirm payment. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-8LRZM4OI.png) > **Desktop view** > > If you’re accessing from a desktop, the **Payment popup** will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-D36J0SPX.png) Once payment is confirmed you will see your updated paid invoice, with the ability to download it via the **Download** link ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-78XJHEET.png) > **Desktop view** > > If you’re accessing from a desktop, the **Payment confirmation** will appear as follows. > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-3ZBE3KCR.png) --- ## My Online Courses Click on the **My Online Courses** button to view any online courses. This will appear if you have purchased an online course voucher. Here you can start, resume, view, or download a course certificate (if enabled). ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-BAGBS2GO.png) > **Desktop view** > > If you’re accessing from a desktop, the **My Online Courses** screen will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-8URYWRMW.png) To view your purchases, navigate back to your profile by clicking the hamburger icon, then select **My profile** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-4YIDRRTH.png) > **Desktop view** > > **I**f you’re accessing from a desktop, simply click My Profile in the left hand menu. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-P2B9SLX3.png) --- ## Purchases Click on the **Purchases** tab to view any of your purchases. - Any outstanding payments can be paid from here by clicking the **Pay Now** button - Invoices for any of your paid sales can also be viewed/downloaded via the **invoice icon** ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-IAB05M8L.png) > **Desktop view** > > **I**f you’re accessing from a desktop, the **My Profile > Purchases** screen will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-RMLE5XSD.png) --- ## Pay outstanding sale invoice If you wish to pay any outstanding invoice click on the **Pay Now** button next to the sale. A popup will appear to confirm the outstanding payment and allow you to enter your card details. Click on the **Pay Now** button to confirm payment. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-8WXRT9NM.png) > **Desktop view** > > If you’re accessing from a desktop, the **Payment popup** will appear as follows. > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-YQ80G5M2.png) Once payment is confirmed you will see your updated paid invoice, with the ability to download it via the **Download** link ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-5FKE5BJ5.png) --- ## Messages Under **My Profile, c**lick on the **Messages** tab to view any of your messages ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-JNBVEBJE.png) > **Desktop view** > > If you’re accessing from a desktop, the **Messages** screen will appear as follows. > > > > ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-LDP9K7S8.png)