---
title: "How to change your BookingTimes Email password"
slug: "how-to-change-your-bookingtimes-email-password"
updated: 2026-04-08T06:53:47Z
published: 2026-04-08T06:53:47Z
canonical: "support.bookingtimes.com/how-to-change-your-bookingtimes-email-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to change your BookingTimes email password

> [!WARNING]
> Note
> 
> This guide is only for BookingTimes email users. If you use another service to setup and manage your email accounts, such as GSuite or Exchange, this will **not** apply to you.

You can reset your email password by via the online webmail portal, or via your BookingTimes website (provided you have appropriate permissions).

## Changing via online webmail portal

### Steps

1. Navigate to [https://mail.bookingtimes.com](https://mail.bookingtimes.com/)
2. Enter your current email and password to log into your account ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-JEMIDIFY.png)
3. Select **Options** in the top level menu
4. Select **Login** on the left hand menu
5. Enter and confirm your current and new password
6. Click **Save** button ![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28352%29.png)

---

## Changing via BookingTimes website

This will reset any existing password on this email account to the new one chosen.

> [!NOTE]
> Required permissions to update
> 
> Please note you can only access this functionality if you have the following security permissions. If you do not have the required permissions, please contact your business owner so they can reset your password for you, or give you the appropriate permissions.
> 
> 
> 
> - “Access to Setup Roles & Permissions”
> - “Access to Domain settings”

Please note - this password is different to the one that you use to log into your BookingTimes website.

### Steps

1. Navigate to **Setup > Accounts & Security > Email Accounts**
2. Click on **Set Password** link for the email account you wish to set a password for, enter a new password and confirm. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-D7CSFPO2.png)
3. Enter a new password and click **Save**. ![](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image-J95UY3P0.png)