---
title: "Creating an Email Template"
slug: "creating-an-email-template"
updated: 2024-09-16T00:41:54Z
published: 2024-09-16T00:41:54Z
canonical: "support.bookingtimes.com/creating-an-email-template"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bookingtimes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating an email template

BookingTimes allows you to email a Client directly from their client profile, and you can create email templates for emails you send often. This article will detail how to create and edit an email template, and then how to send this template.

## **Creating an email template**

### **Steps**

1. Navigate to **Setup** > **Correspondence** > **Email Templates**

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28443%29.png)

1. Click **Add Template**

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28444%29.png)

1. Enter the email ***Subject*** (this will also be the template name)
2. Edit the email content
  1. Click a placeholder from the right to insert it into your message (a placeholder will automatically populate with the right information for each client. e.g. @ClientFirstName will change to the name of the client who the email will be sent to).

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28445%29.png)

1. (Optional) Add any attachments by clicking in the **Attach Files Here** zone

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28446%29.png)

1. Click **Preview** to view how your email will display to the recipient
2. Click **Save** to save the template

![image.png](https://cdn.document360.io/6926c75e-9b20-4216-bf9f-d7ca1df9c74f/Images/Documentation/image%28448%29.png)

---

## **Sending an email template**

### **Steps**

1. To send an email to a client using the email template created in the above steps, please refer to the [Sending an email to a client](/v2/docs/client-correspondence#sending-email) article.